FAQ

Shipping Information

What are the delivery charges?

Delivery charges may vary based on your shipping PIN code, order value, and the delivery method you choose:

  • Standard Delivery:
    Usually free for orders above a minimum value (e.g., ₹499). Otherwise, charges may range from ₹30 to ₹80 depending on your location.

  • Express or Same-Day Delivery:
    Faster delivery options may incur an additional fee of ₹50 to ₹200, depending on the PIN code and service availability.

  • Cash on Delivery (COD):
    COD orders may include an extra handling fee of ₹30 to ₹60.

  • Remote or Non-Serviceable Locations:
    Some locations may have higher delivery charges or limited shipping options.

We always display the exact delivery charges during checkout, based on your PIN code and selected shipping method.

Our estimated delivery time is 5–7 working days from the date of order confirmation.

Delivery timelines may vary slightly based on your location, shipping method, and product availability. You’ll receive tracking updates once your order is dispatched.

Once your order is confirmed and dispatched, we’ll send you an email with the tracking ID and the courier partner’s website link.

You can use the tracking ID to check your order status and estimated delivery on the courier’s website. If you don’t receive the email, please check your spam folder or contact our support team.

Returns & Refunds

To return a product, simply ship it back to us at the return address provided in your order confirmation or by our support team.

  • Return shipping charges are to be borne by the customer, unless the item received was damaged, defective, or incorrect.

  • Please ensure the product is in its original condition, unused, and with all tags and packaging intact.

Once we receive and inspect the returned item, we’ll process your refund or exchange as per our return policy.

If you believe your refund amount is incorrect, please contact our customer support team immediately. We’ll review your order and refund details to resolve the issue as quickly as possible.

You can reach us via email or through the contact form on our website. Don’t forget to include your order number and refund reference, if available, to help us assist you faster.

Do you refund delivery charges if I return something?

Generally, delivery charges are non-refundable. However, in special cases—such as if you received a damaged, defective, or incorrect item—we may consider refunding the delivery fee.

Please contact our support team with your order details, and we’ll be happy to review it on a case-by-case basis.

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Is First Flight enough for CBSE Class 10 English exam?

Yes, First Flight is the official NCERT textbook prescribed by CBSE and is sufficient for Class 10 English Board exam preparation.

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✅ Are NCERT Exemplar books and solutions available on SchoolWaale?

Yes! You can buy official NCERT Exemplar books for Class 6 to 12, along with detailed solutions designed for concept clarity and competitive exam prep (JEE/NEET) — exclusively on SchoolWaale.

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✅ Can I buy subject-wise NCERT book sets or bundles online?

Yes! SchoolWaale offers curated combo sets for Class 6 to 12, including core subjects (Math, Science, English, Hindi, Social Science). You can choose with or without binding and get discounts on full bundles.

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✅ Can I buy subject-wise NCERT book sets or bundles online?

Yes! SchoolWaale.in offers curated combo sets for Class 6 to 12, including core subjects (Math, Science, English, Hindi, Social Science). You can choose with or without binding and get discounts on full bundles.

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✅ How can I prepare for CBSE board exams using SchoolWaale?

With SchoolWaale, you get access to ready-made revision notes, past-year CBSE papers, mock tests, and syllabus-aligned practice sets — making exam prep faster and smarter.

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✅ How can I view the full chapter list before buying an NCERT book?

Every NCERT book listed on SchoolWaale shows the complete chapter list, edition year, language, and binding options. You know exactly what you’re buying — no surprises.

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✅ How to download free NCERT textbooks in PDF format?

Visit SchoolWaale.in to access official NCERT PDFs for Classes 1 to 12. You can download chapter-wise soft copies for quick revision or offline study — completely free.

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✅ How to get chapter-wise questions, solutions, and summaries for NCERT books?

SchoolWaale provides chapter-wise questions, summaries, MCQs, and answers to help students revise faster. All materials are based on the latest NCERT guidelines and CBSE syllabus for 2025 exams.

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✅ How to order NCERT books online with fast delivery?

Ordering from SchoolWaale is easy — just select your class and subject, add to cart, and place your order. We offer fast delivery across India, typically in 5–7 working days, with order tracking and support.

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✅ Is SchoolWaale a trusted source for authentic NCERT textbooks?

Absolutely! SchoolWaale is trusted by thousands of educators, parents, and schools across India. We only provide official NCERT editions, updated every year — with tracking and secure delivery.

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✅ Where can I buy Class 10 NCERT books online in India?

You can order 100% genuine NCERT books for Class 10 directly from SchoolWaale.in. We offer fast home delivery across India, with options for durable binding, combo sets, and latest editions updated as per latest CBSE curriculum.

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✅ Where can I find NCERT solutions with step-by-step explanations?

SchoolWaale offers free access to NCERT solutions for all subjects, including Science, Maths, English, and Social Science. Every answer is explained clearly, step-by-step — aligned with CBSE marking scheme and board pattern.

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✅ Where can I get latest CBSE sample papers and test series?

Check out the Test Papers section on SchoolWaale.in for subject-wise PDF-based sample papers, model test papers, and time-bound mock series — all crafted as per CBSE 2025 guidelines.

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